User-friendly tool! We love it!
We use Classy for event management, peer-to-peer fundraising, crowdfunding & general reporting to learn more about our donors. For so …
Overview
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.Classy gives nonprofits access to…
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What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time. Classy gives nonprofits access to customizable…
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- Setup fee optional
For the latest information on pricing, visithttps://www.classy.org/fundraising…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.
Classy gives nonprofits access to customizable campaigns, best-in-class integrations, and an expansive library of resources including always-available care agents and hands-on fundraising coaches.
Together, the vendor states that Classy and GoFundMe have raised over $25 billion for good, collectively supporting the largest giving community in the world.
Classy Features
- Supported: Peer-to-Peer Fundraising
- Supported: Crowdfunding
- Supported: Website Donations
- Supported: Recurring Giving
- Supported: Ticketed and Registration Events
- Supported: Events with Fundraising
- Supported: International Fundraising
- Supported: Payment Processing
- Supported: Embedded Donation Forms
Classy Screenshots
Classy Video
Classy Product Overview
Classy Integrations
- Virtuous CRM
- Kindful, a Bloomerang product
- HubSpot CRM
- Mailchimp
- Constant Contact
- Blackbaud Raiser's Edge NXT
- Adobe Marketo Engage
- Google Tag Manager
- Google Analytics
- Brex
- Double the Donation
- Microsoft Dynamics 365
- Zapier
- Salesforce Sales Cloud
- Klaviyo
- Convio Luminate (discontinued)
- Microsoft Power BI
- Brightvine
- Omatic Cloud
- ClickBid
- Amply
- Facebook Pixel
- Giving Assistant
- Charity Auctions Today
- Charity Dynamics Boundless Fundraising
Classy Competitors
Classy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | USA, Canada |
| Supported Languages | English |
Frequently Asked Questions
Blackbaud TeamRaiser, Blackbaud Luminate Online, and Give Lively are common alternatives for Classy.
Reviewers rate Support Rating highest, with a score of 9.9.
The most common users of Classy are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Classy has become a go-to platform for nonprofit organizations, offering a range of customizable features that cater to their fundraising needs. Users rely on Classy as an accessible and easy-to-use online donation portal, providing a seamless experience for administrators and donors alike. With its user-friendly interface and flexibility in donation options, Classy serves as a one-stop-shop for donors, simplifying the process of making contributions.
One of the key use cases of Classy is its ability to create appealing web pages for ticket sales, merchandise, and event registration. This empowers users to raise more money for their cause by attracting participants and supporters. Additionally, Classy serves as a reliable and low-cost option for primary fundraising, seasonal appeals, and peer-to-peer fundraising campaigns. Its customizable features allow users to create comprehensive and easily digestible campaigns for fundraising events, offering different donation levels and showcasing the impact of each donation option.
Classy's integration with organizational accounting management software further simplifies fundraising operations by consolidating them into a single platform. This eliminates the need for manual data entry and ensures accuracy in financial reporting. Moreover, Classy supports the entire operation by flawlessly integrating with CRM systems, improving efficiency with data gathering for donation renewals, stewardship, and tax purposes.
Organizations have found Classy to be instrumental in capturing and retaining donors worldwide due to its excellent customer service and fundraising resources. The platform's ability to bridge the gap between donors and bank accounts has helped organizations double their online revenue and grow their programs. With its continuous improvements, Classy strives to make fundraising easier for nonprofits by providing a seamless user experience and robust reporting capabilities.
Overall, Classy serves as a versatile tool for various fundraising efforts, including crowdfunding campaigns, special events, general fundraising, ticketed events, and peer-to-peer fundraising. It offers a user-friendly interface for both donors and administrators, supports multiple payment options, provides customization options for campaign design, and seamlessly integrates with other systems for efficient data management. Users appreciate the helpful and responsive customer service staff, making Classy a reliable choice for nonprofit organizations in their fundraising endeavors.
The most common recommendations from users are as follows:
- Users recommend trying Classy for its comprehensive collection of fundraising examples and best practices, which makes fundraising easier and more informative. It is particularly beneficial for small non-profits, but users suggest exploring other options as well.
- Users appreciate Classy's easy-to-use back end and organized interface, considering it the best platform for fundraising transactions. They recommend it for organizations looking to grow and collaborate with people who are passionate about their cause.
- Classy's beautifully designed campaigns and accurate data processing capabilities are highly praised by users. They find the interface, creative control, and customer support worth the investment. Users also encourage more non-profit organizations to use Classy due to its resources, support, and user-friendly functions.
While many users recommend Classy, some caution that needs and features should be thoroughly assessed before committing, especially for midsize non-profits. They suggest there may be better products available for peer-to-peer fundraising. However, Classy is highly recommended for non-profits already using Salesforce for CRM integration. It is also suggested to fully test customizations needed in Salesforce before utilizing Classy.
Overall, users find Classy to be an excellent online giving and registration platform that can help reach a new audience. Some users emphasize the importance of developing feasible fundraising strategies before signing up with Classy. While it may be more suitable for mid to large-scale nonprofits due to its cost, smaller nonprofits may still find value in trying out Classy, particularly for crowd fundraising initiatives. Users are encouraged to reach out to Classy's support team for any questions or concerns they may have.
Attribute Ratings
Reviews
(1-25 of 31)Companies can't remove reviews or game the system. Here's why
November 07, 2022
Classy Keeps It Real Easy!
We use Classy as an online fundraising tool for our health system. Classy makes it easy to have fundraising pages, whether they are in-depth landing pages or ticketed event pages, or just simple donation forms. We love how user-friendly it is for our donors and supporters, while also being easy to use for administrators in the back end.
- Ease of Use
- Customer Support
- Aesthetically-pleasing templates
- Variety of payment options
- Variety of donation pages
- Not a complaint, but I know Classy doesn't have Zelle or CashApp payment yet
- Design vs. Edit in donation pages can be frustrating. Should be able to make those changes all in one page instead of going back and forth.
October 08, 2022
Reliable and Great Customer Service
I use Classy for all of our online fundraising (giving page, p2p, crowdfunding, and ticket sales). This product supports our entire operation, and integrates with our CRM flawlessly. I am the manager of our development operations, so I oversee employees and volunteers who also use Classy to support our fundraising efforts.
- Customer Services
- Crowdfunding and Peer to Peer fundraising
- Integration with Salesforce
- Donor profiling
- Could be more streamlined for users
- Reporting could be more functional, less basic
- Layout is clunky, but not unusable
April 28, 2022
More fundraising with less headaches
We use Classy to create website that support various fundraising events across Canada. Each year, we run 10 or more peer-to-peer campaigns and another 20 or more fundraising events through Classy. Classy allows us to offer and manage web-based donations in a way that serves all stakeholders well. Easy integration with our organizational accounting management software serves our accounting department. Simple easy to use design options allow event managers to create a professional website with all the right information. Participants seem to find their user experience is straightforward and easy easy to navigate. With all of those three things being easier, we can focus on our priorities like recruiting participants and ensuring a quality event. We have seen increased participation since using Classy and having measurably fewer user problems means having more returning participants year after year. During the COVID-19 pandemic, Classy became a huge asset as we pivoted to fundraising in socially distanced context.
- Simple design tools for campaign managers
- Excellent Support Team
- Overall website design easy to navigate for users
- Integration with accounting software
- I'd like a sidebar option for content that remains on user page as they navigate
- Alternative look options for fundraising progress bar
- More "how to" support for integration with Mailchimp
November 24, 2021
Great product for non-profits!
Classy is our primary donation page and helps us customize landing pages for events and fundraising pages. We also have Classy integrated with our customer resource management, which helps us keep our data organized.
- The support team is great and has excellent advice for using Classy in new ways.
- The campaign pages are easy to set up, allowing extensive customization.
- Sometimes their technical tickets take a while to resolve.
- The customization of each campaign design is limited -- they all use a similar template.
November 23, 2021
Classy keeps it...well, Classy!
We utilize Classy for our peer-to-peer general donation page, our annual giving campaign, as well as a specialized campaign for a specific partnership. We like the fact that we can customize donation pages towards specific campaigns because of the fact that - as a non-profit - we have to keep track of who is donating to us, which programs are receiving the donations, what the donation goals are, and we also want a user-friendly experience for our supporters.
- Customer service.
- User-friendly platform.
- Multiple Payment Processors.
- Easy to access tutorials.
- Adding Venmo and Cash App as payment processors.
- Decreasing the amount of service fees taken from donations.
- Possibly adding a field for donators to state they are a "first-time" giver or "recurring" giver - for CRM purposes.
November 19, 2021
Top-notch fundraising software
Score 10 out of 10
Vetted Review
Verified User
We are currently using Classy across the entire organization for peer-to-peer fundraising, ticketed events, and recurring and one-time donations. A majority of the donations we receive annually are processed through our Classy campaigns. Before using Classy, we were on multiple platforms for different services. Now, the majority of our fundraising and reporting operations are on a single platform.
- Campaign-Building
- Donation Experience
- Customer Service
- Creating hardware (such as card readers) that connect to Classy accounts
November 18, 2021
Classy
We are able to create campaigns with Classy, track our donors and supporters, pull various reports, all while being able to be creative with our designs. Most of our team uses Classy. Classy allows us to capture donor/supporter data and filter it into our CRM.
- Accurate data.
- Easy UI.
- Easy to make quick changes.
- Customer Support access (chat).
- Column options aren't universal among all reports.
- Emails to registrants: no option to provide a calendar invite.
November 17, 2021
Classy makes event planning and giving campaigns a breeze!
Self Love Beauty uses Classy across our organization to manage events, giving campaigns, and our connection with our supporters.
- User interface.
- Customer Service.
- Manage supporter information.
- Some elements of the campaign building feature are difficult to learn.
November 16, 2021
Great fit for our fundraising needs
Our nonprofit has been using Classy as its fundraising platform for the past three years. Its ease of use is a benefit to both us as its user as well as our donors and supporters. We are appreciative of the recognition we have received from Classy this year. The honors validate our marketing campaigns.
- Fundraising resources.
- Ease of use.
- Campaign management.
- N/A
November 16, 2021
The right fit!
We use Classy to track all donations to our nonprofit organization. We also use it for fundraising campaigns and have used it for ticket events in the past. We collect all donor data through Classy, which then integrates with our Salesforce CRM system. Classy is our centralized place to house and analyze donor data.
- Tips and tutorials pages
- Easy to navigate and comprehend functions
- Supporting nonprofits
- Campaign page editing
- Donor profiles
- Customer service through email
November 16, 2021
Classy Has Great Customer Service
Score 9 out of 10
Vetted Review
Verified User
We use Classy for all peer-to-peer fundraising campaigns, crowdfunding and ticketed events. Volunteers are able to set up their own campaigns and can link their page to a Facebook fundraiser making it easier for them to reach their goals.
- Customer service - especially with Salesforce integration
- Easy to set up campaigns
- Facebook integration for peer-to-peer fundraising
- More customization of campaign elements
- Mobile functionality is lacking - would like to see check scanning and credit card processing on-site
- Billing info - we wish there was a way to click a button and have attendee/registrant info copy to billing info (to reduce friction for the donor)
November 15, 2021
Classy- A good online giving tool
Classy provides a digital platform for the Maryland SPCA's fundraising campaigns. From large fundraising campaigns to everyday online giving, Classy provides a platform for supporters to donate to the organization and register for a number of events. We also use Classy as a POS sort of system for our Dog/Cat behavior classes (Fee associated) and our educational Storytime sessions (free). Classy helps process any fees, collects information, and provides the necessary registration lists.
- You can duplicate campaigns so you don't need to start from scratch.
- Easy reporting on a number of different items.
- Single page easy for user donation pages.
- Design ability of campaigns is limited. Cannot put videos on certain campaign pages.
- Things included in other platforms are Classy add ons (Facebook integration, Text-to-give, etc.)
November 15, 2021
Empowering C-CAP
C-CAP uses Classy for all fundraising efforts, events, campaigns, and peer-to-peer fundraising. Using Classy has streamlined the donation process for C-CAP, creating a seamless user experience. Classy has enabled C-CAP to create fundraising campaigns that highlight the great work we do, serving 20,000 high school students each year, and how donors can help support that work.
- Customer service
- User friendly
- Integrates well with other products
- Create a native check-in function for events.
- Updating event registration easily.
November 15, 2021
Couldn't be happier with our Classy subscription!
We use Classy as our main fundraising platform. Classy has allowed us to capture and retain donors from all across the world. We are thrilled with the customer service as well as the fundraising resources provided through Classy. We couldn't be happier with our decision to go with Classy as our fundraising platform.
- Customer Service.
- Fundraising Resources.
- Design of fundraising campaigns.
- We would like to be able to use ClassyPay.
August 31, 2021
Classy review
Score 1 out of 10
Vetted Review
Verified User
[...] Classy will set your subscription to auto-renew [in my experience], and then charge you for additional years of service without notifying you first! My organization used Classy in fall 2020 when we were making the switch to digital. In summer 2021, I was notified that our subscription was renewed [then in my experience] they took money out of our account without notifying us first. And [I believe] they increased the rate at which we were charged! [I feel] there was no notification prior to charging that we were set up to be auto renewed, only communication after the transaction was in progress. [In my opinion,] our customer service rep has been unable or unwilling to refund us. It feels like we were robbed for the cost of an additional year of service. Our organization has no plans to reuse the platform. It was ok, but nothing about the experience was outstanding[.] I wish I had either read more training prior to operating our fundraiser or [gotten] assistance from a rep because we had[, I feel,] major issues around supporting our fundraiser attendees. [This was] concerning the peer-to-peer campaign we launched. [In my experience,] 0/5 for their customer service and [I feel] shady business practices.
- [In my opinion,] nothing
- [I believe] they stole money from us
- [Due to my experiences] I do not trust them
- Stop auto-renewing organizations
- [... In my experience,] you did not send notice prior to charging us
April 19, 2021
Classy is Top Drawer Fundraising Platform
Score 10 out of 10
Vetted Review
Verified User
Classy has had a tremendous impact on our fundraising. We have easily designed campaigns and raised funds online in ways we never had the capability of doing before. Their customer service staff are helpful and responsive. They have readily offered useful advice and I comfortably bounce new ideas off of their experienced staff. We use Classy as a way to raise donations to support the school.
- Creative and flexible templates that can be used easily.
- Responsive customer service.
- Love their weekly blog! It's full of ideas.
- I can't think of anything they should change!
Classy is used at Above + Beyond Cancer for fundraising efforts from crowdfunding campaigns to yoga and cooking classes, special events, and our general fundraising.
- Concise
- User-friendly
- Professional
- Merchandise sales
February 29, 2020
Classy provides great tools for creating online donation pages
We transitioned to Classy as our primary electronic donation system. While our donor database has credit card processing and form creation abilities, we found it to be clunky, not very pretty, and difficult to customize. Now we link our "Donate Now" button on our website directly to Classy. We can completely customize the look of the page, and change it quickly to highlight different campaigns or funding priorities.
- Easy customization.
- Pages can be designed to match your website and brand.
- Quick editing is possible.
- Great customer service.
- It is pricy. Classy is more expensive than our donor management software but doesn't have the robust donor management tools to replace it.
- Want the ability to allow donors to cover fees in all transactions (currently, Classy only gives the option in some set-ups).
December 04, 2019
Classy is a breeze — and beautiful!
Classy is used for fundraising in our development department to raise funds for the entire company. We use it for general giving (year-round) and for campaigns like year-end giving when we try to get online donations to match that of a board member (for example) who has donated a specific large sum.
- Customer service
- Web design
- Examples
- Blog posts
- Adding global information to templates
- Multiple users being in the Classy system at the same time (not possible for web)
- Restrictions on some web design elements
August 17, 2019
Classy is reliable and fast.
Classy provides a user-friendly interface for accepting online donations as well as a reliable Salesforce integration for real-time gift tracking. Classy has great, reliable support so we never encounter issues, they’re dealt with fairly promptly and courteously. We use Classy for peer to peer fundraising and crowdfunding mostly. We also started using your event campaign functionality and, though limited, it’s good for free or low-cost events and our users like the ease of use it provides.
- Peer to peer fundraising.
- Crowdfunding
- Customer support and communicating with their customers about their roadmap.
- Very limited in customizable options across the platform.
- Reporting. It’s all filtered based and hard to use, but powerful.
- Events. Classy is a donation platform so events are set up with this in mind. You can’t take offline donations/registrations on the front end (a user will have to input them in the back end) and you cannot customize the thank you message after registering the same way you can after donating. You also cannot message your event supporters individually.
April 04, 2019
Industry leader in customer support
Classy is being used to raise funds for our nonprofit social venture, WAVES International. It addresses the issue of a gap existing between donors and our bank account. It also provides additional information about our mission.
- The Classy team and support is second to none.
- Event ticketing
- Specific campaigns
- Donors have complained about the 5+% fee.
- There is some room for improvement in terms of the user interface.
March 23, 2019
The best there is
Score 10 out of 10
Vetted Review
Verified User
From a management point of view, Classy is by far the best product I have ever used. We have used other companies, as well as tried to have a custom software made for us. None of these hold a candle to Classy. Their customer service reps are always helpful and willing to help. The back end is easy to use, organized, and overall just awesome.
From a consumers side of things, I have made donations on Classy pages and I have never had an issue. It is a clean site, easy to navigate, and timely with thank you emails.
You have a Classy fan for life from me!
- User friendly
- Great customer support
- Well designed/professional look
- Nothing
March 19, 2019
Classy Is A Great Product and Community
Score 10 out of 10
Vetted Review
Verified User
We use Classy across our whole organization. Roughly 95% of all giving to our mission and work occurs through our Classy campaigns and donations pages. We've created campaigns for each of our programs so that donors and fundraisers can focus on supporting what they care about the most. This has not only helped us grow revenue and programming, but also share more specific stories about Sudan and our work there.
- Beautiful front-end experience
- Great customer service
- Frequently asks users to provide feedback
- Back end reporting needs some work. Transaction info does not always match supporter profiles.
- Need the ability to turn off fundraising pages for certain types of tickets for registration + fundraising events
- Would be great if Classy had a physical card reader to go along with the platform for offline events
February 22, 2019
The Best Fundraising Platform Out There
Classy is our all-in-one fundraising platform, our online payment processor, and acts as CRM for our financial support team. It puts everything we need for receiving donations into one central location.
Classy won me over with their abundance of helpful content, followed by their friendly sales staff. Once I committed to switching to this all-in-one fundraising platform, I've enjoyed the user-friendly interface, and the quick, knowledgeable support Classy offers to its users.
Classy won me over with their abundance of helpful content, followed by their friendly sales staff. Once I committed to switching to this all-in-one fundraising platform, I've enjoyed the user-friendly interface, and the quick, knowledgeable support Classy offers to its users.
- Classy offers excellent educational value throughout their company--they consistently provide valuable content to enhance our fundraising strategies.
- Classy has great design. Their page creators are easy to use and we are able to use our own branding in a way that is truly classy.
- Classy's customer service is excellent. They have helped me troubleshoot a number of issues and have assured me of product updates to come.
- I could use better searching and integration of offline donations added manually to the site.
- More integration to social media would be amazing - more than just sharing is needed.
- The cost is prohibitive for smaller organizations, particularly the percentage on top of Classy's ongoing fees and credit card processing fees.
February 22, 2019
Dynamic Fundraising Platform with Exceptional Customer Service
Much of the fundraising for our organization is event-based - we use Classy as the platform for event registration, as well as online fundraising tied to those events. Classy allows us to process all pre-event registration in one place, and gives our event attendees an opportunity to raise funds above and beyond the registration fee.
- Classy's customer support team is exceptional - someone is always available to help answer questions or solve problems.
- The customization that is available when setting up an event on Classy allows us to achieve the "look" we are after for each of our events.
- The reporting functions on Classy allow us capture and analyze data on our event attendees, supporters, and transactions.
- Our supporters have experienced a bit of a learning curve getting accustomed to Classy - we hope that our supporters would find Classy to be as user-friendly as we (as administrators) do.
- Classy is constantly looking for ways to update/advance (which is great), but some updates seem to "fix" issues that were never broken for us, and simply cause confusion.
- We would love to see the ability to customize the functions of the site a bit more to fit our needs - some of our events come with unique circumstances, and much of the functionality is one-size-fits-all.